Tuesday, March 22, 2011

Silence at times could ruin the team morale

I have seen different styles in terms of resolving conflicts. The open forum where conflict between different groups / individuals are resolved openly by staying objective, some by talking to the individuals separately and asking them to mellow down, just ignoring it so time settles the conflict among groups / individuals.

The last kind is extremely dangerous in an organization. Reason being, the depth of the conflict could impact the team members at the grass root level and if that would be the case, they will fight or live with it as long as they can. The moment their frustration level increases, they will just leave.

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